Privacy Policy

a. Information You Provide

• Account Registration: Name, email address, and other optional profile details when signing up.
• User Content: Messages, RSVPs, comments, or media you submit within the app.
• Communication Preferences: Whether you have agreed to receive marketing communications, and when and how you gave or withdrew that agreement.

b. Information We Collect Automatically

• Device & Technical Info: Device type, OS version, app crash logs.
• Usage Data: Features used, interactions, session frequency.
• Location Data: With permission, we collect precise geolocation to show nearby events, venues, and fan meetups. You can disable location sharing via your device's privacy settings at any time.
• Notification Data: Whether you have allowed push notifications on your device, a device token used to deliver them, and whether notifications and marketing emails are delivered and opened.
• Time Zone: Your device's time zone, so event times are shown in your local time.

c. App Tracking & Third-Party Tools

• We may use SDKs and analytics tools to help improve app experience and performance.
• In compliance with Apple's AppTrackingTransparency (ATT), we request your consent before tracking your activity across third-party apps and websites.

We use your data to:

• Power core app features like event discovery, social interaction, and venue mapping.
• Personalise your in-app experience.
• Analyse usage to improve features and user engagement.
• Communicate with you (service updates, event reminders, support).
• Send you marketing communications, only where you have agreed to receive them or the law otherwise allows it (see section 3).
• Meet legal or regulatory obligations.

Our lawful bases are: performance of our contract with you (running your account and core app features, service messages); our legitimate interests (improving and securing SportBuddy, analytics, and in-app messages about the service, which you can object to at any time); your consent (marketing, precise location, ATT tracking), which you can withdraw at any time; and legal obligation (meeting legal or regulatory requirements).

a. What we send

With your agreement, we may send you marketing communications about SportBuddy by:

• Email: news, features, and games or fan meetups we think you'll like.
• Push notifications: for example, reminders to come back to the app, or games and meetups happening near you.
• In-app messages: messages shown inside SportBuddy about features, events or offers.

Service messages are different. Messages you need to use the app (such as account emails, security notices, replies to your support requests, and reminders for events you’ve RSVP’d to) are not marketing, and we send them to run the service you’ve asked for.

b. Our lawful basis

• Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), we send marketing by email and other electronic messages only with your consent.
• Where we show you in-app messages about SportBuddy while you use the app, we rely on our legitimate interest in telling you about the service you are using. You can object at any time (see below).
• Push notifications also need your permission at device level: your phone will ask you before SportBuddy can send any push notification.

c. Your choice at sign-up

When you create an account, we will ask whether you want to receive marketing communications. The option will be unticked by default, and not agreeing does not affect your use of SportBuddy.

d. How to opt out, unsubscribe or withdraw consent

You can withdraw your consent or opt out at any time, for free, using any of these:

• Email: use the unsubscribe link or follow the unsubscribe instructions included in every marketing email.
• App settings: turn off marketing communications in the app's settings.
• Device settings: turn off SportBuddy notifications in your phone's iOS or Android notification settings.
• Contact us: email contact@jawdropsports.com and ask us to stop.

We act on your request promptly: opt-outs take effect immediately in the app, and within 48 hours for email. Withdrawing consent does not affect messages already sent lawfully. We keep a record of your opt-out so that we don’t message you again. You may still receive service messages.

e. Who helps us send messages

We use service providers to deliver emails and push notifications, under the same terms as other service providers in section 4.

We may share your data:

• With service providers (e.g. cloud hosting, analytics, email and push notification delivery) under strict confidentiality terms.
• In aggregated, anonymised form with partners (e.g. footfall or engagement stats — never personal data).
• As required by law, court order, or legal process.

We do not sell your data. We do not share personally identifiable data with advertisers.

You can:

• Opt out of tracking via the ATT prompt on iOS or within your device settings.
• Control location permissions from your phone's settings.
• Control push notifications from the app's settings or your phone's settings.
• Access, correct, or delete your personal data by emailing us at: contact@jawdropsports.com
• Unsubscribe from marketing emails via the unsubscribe link or instructions in any marketing email, and opt out of all marketing communications as described in section 3.
• Withdraw your consent at any time where we rely on consent.
• Ask us to restrict or object to our use of your data, or to give you a portable copy, by emailing contact@jawdropsports.com.
• Complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113). We'd appreciate the chance to help first.

We retain data only as long as necessary for the purposes outlined above or to comply with legal requirements. Inactive accounts may be deleted after 12 months of no activity.

We keep a record of your marketing consent and opt-outs for 3 years after your account is closed, so that we can show we had your consent and respect your choice.

We apply appropriate security measures to protect your data, including:

• Data encryption
• Restricted access
• Secure storage protocols

Despite these safeguards, no method of transmission over the internet is 100% secure.

SportBuddy is run from the UK and is used by people in other countries. Your data is stored in the UK. Where your data is transferred outside the UK, the transfer is covered by the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.

If you live outside the UK, we send you marketing communications only with your consent, on the same terms as section 3, and you can opt out the same way. Where the law in your country gives you extra rights or requires a stricter standard, we apply it.

SportBuddy is not intended for users under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal data from children without parental consent. We do not knowingly send marketing communications to children.

We may update this Privacy Policy periodically. If we make significant changes, we’ll notify you via the app or email. Continued use of the app after changes are posted signifies your agreement. Changes to this policy never switch marketing on for you: we only send marketing if you have agreed.

For questions about this policy or your data:

Email: contact@jawdropsports.com